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Terms & conditions

A few things
to know.

Clear terms for a little more peace of mind.

Last updated 6 October 2026

On this pageAbout these termsUsing DozySleep guidance and estimatesYour account and caregiversYour informationDozy Basic and Dozy+Availability and changesLeaving DozyOur responsibility to youUpdates and questions

About these terms

Dozy is a baby sleep tracker operated by Stitch Industries Ltd (“we”, “us” or “our”). Stitch Industries Ltd is registered in England and Wales, company number 17149970. Its registered office is 421 Warsash Road, Fareham, England, PO14 4JU. These terms describe use of the Dozy website and the optional account and family-sharing services. Dozy is intended for adult parents and caregivers.

The iPhone app is also licensed under Apple’s Standard End User Licence Agreement. These terms supplement that licence for our services; they do not replace it or reduce your statutory consumer rights.

Using Dozy

You must be at least 18 and have authority to record and, where you choose, share information about the child in your care. Enter information carefully and only invite people you trust. You may use Dozy for your own family or authorised caregiving purposes.

Do not use the service unlawfully, access another family’s information without permission, abuse invitations, interfere with the service or attempt to bypass its security. These restrictions do not prevent anything applicable law expressly permits.

Sleep guidance and estimates

Dozy helps you record routines and recognise patterns. Nap times, wake windows, summaries and learning content are general information, based in part on what you log. Incomplete or incorrect entries can affect them, and every baby’s needs are different.

Dozy is not a medical device, a baby monitor, an emergency service or individual medical advice. It does not monitor your baby’s safety or guarantee sleep outcomes. Follow your baby’s cues and guidance from a qualified healthcare professional. Do not delay seeking care because of anything shown in Dozy.

Your account and caregivers

You can use Dozy on one phone without an account. Optional accounts use Sign in with Apple. Keep your Apple Account and device secure and tell us if you believe someone has accessed your Dozy account without permission.

When you choose to save a family to your account, invited caregivers can read and edit shared profiles and logs, including notes. The family owner manages invitations and membership. An invitation is single-use and expires after seven days. Removing a member stops further cloud access, but cannot recall copies or exports they already hold.

Sync depends on connectivity and the app being able to refresh. Check the latest records in Dozy before relying on a widget or shared update. Keep exports of information you need to retain.

Your information

You keep your rights in the information you enter. You allow us and our service providers to store, process and transmit that information only as needed to provide and protect the features you choose, subject to our privacy policy and applicable law.

Only enter information you are authorised to use. Our privacy policy explains local storage, optional cloud saving, sharing, export and deletion.

Dozy Basic and Dozy+

Dozy Basic includes logging, history and export without a subscription. Dozy+ includes sleep estimates, future plans, charts, reminders and the guided library. Before purchase, Apple and the app show the applicable price, billing period and any introductory offer for which you are eligible.

Subscriptions are charged to your Apple Account and renew automatically unless cancelled at least 24 hours before the current period ends. An eligible free trial renews at the displayed subscription price unless cancelled before it ends. Manage or cancel through your Apple Account subscription settings. Deleting the app or your Dozy account does not cancel your subscription. Refund requests are handled by Apple, subject to applicable consumer rights.

Restore purchases in Account & family to check access associated with your Apple Account. Subscription expiry or cancellation does not erase your sleep logs; Basic logging, history and export remain available. We make no promise of permanent free Dozy+ access.

Availability and changes

We aim to keep Dozy reliable, but maintenance, network problems, device restrictions and third-party outages may interrupt it. Features may evolve as we improve the app. We will give reasonable notice of material changes or a planned service closure where possible, and a reasonable opportunity to export cloud records before a planned closure.

We may restrict access where reasonably necessary to address unlawful use, a serious breach of these terms or a security threat. Where practical, we will explain why and give you a chance to resolve the issue. Urgent security or legal circumstances may require immediate action.

Leaving Dozy

You can stop using Dozy at any time. Export your records first if you want to keep them. Deleting the app or signing out does not itself delete a cloud account.

Use the account deletion option in Dozy to delete your account. If you own a family with other caregivers, transfer ownership before deleting your account; that shared family remains with its members. Local-only records can be cleared using the app’s start-over option. See the privacy policy for details and limitations, including backups and other caregivers’ copies.

Our responsibility to you

We are responsible for loss or damage that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

Your statutory rights, including applicable rights relating to digital content and services, remain unaffected. Dozy is provided for personal and caregiving use; we do not accept responsibility for business losses from commercial use.

Updates and questions

We may revise these terms for changes to the service or legal requirements. We will publish the revised terms here with an updated date and give reasonable notice of material changes before they take effect, except where urgent legal or security requirements mean that is not possible. Changes will not retrospectively remove rights you already have.

Contact us at help@dozy.rest. Visit our support page for current information. You retain any mandatory protections and access to courts available under the laws applicable where you live.

© 2026 Dozy · Stitch Industries Ltd

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